Please contact us anytime and we'll be happy to answer any questions or concerns you may have.

Customer Service

E-mail
[email protected]

Phone
1-888-5-CLARISONIC (1-888-525-2747)

Customer Care hours of operation 6:00 a.m-5:00 p.m. Pacific

Order Inquiries and Returns

E-mail
[email protected]

Phone
1-888-5-CLARISONIC (1-888-525-2747)

Order online
Shop Now

Customer Care hours of operation 6:00 a.m-5:00 p.m. Pacific

Returns

Call and we will send a pre-paid return label to you. Drop it off at any UPS drop-off location. Unfortunately, we cannot refund your original and return shipping charges.

International Shipping

• Orders from this site are shipped to U.S., Guam and Puerto Rico addresses only.
• Online shopping is also available for customers in: United Kingdom & Japan.
• In Canada please check our Store Locator, or call 1-888-525-2747 to place an order.
• Orders shipping to military addresses (APO/FPO/DPO) must be placed by calling 1-888-525-2747.

Payment Information

Visa
Mastercard
American Express
Discover

Order Confirmation

After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.

Shipping Methods

Standard Shipping (No charge with online orders only):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase.

2nd Day ($18.00):
Order by 10am Pacific Time for your order to arrive 2 business days from date of purchase.

Next Day ($32.00):
Order by 10am Pacific Time for your order to arrive 1 business day from date of purchase.

Standard Shipping for HI, AK, and Puerto Rico ($18.00):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase

2nd Day for HI, AK, Puerto Rico ($28.00):
Order by 10am Pacific Time for your order to arrive 2-3 business days from date of purchase.

Next Day for HI, AK, Puerto Rico ($38.00):
Order by 10am Pacific Time for your order to arrive 1-2 business days from date of purchase.

Standard Shipping for Guam ($38.00):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date

Exceptions:

• Expedited orders (2nd Day and Next Day) shipping to Alaska, Hawaii, and Puerto Rico may require an additional business day to arrive.
• Standard shipping at no charge is not available for Alaska, Hawaii, and Puerto Rico.
• If you ship to a P.O. box, your item will be shipped via USPS, which does not provide shipment tracking. Overnight and expedited shipments cannot be sent to P.O. boxes.
• Add 1 to 3 days of processing for personal engraving.
• Orders shipping to military addresses (APO/FPO/DPO) must be placed by calling 1-888-525-2747. Length of shipping time will vary.
  

General Inquiries

E-mail:
[email protected]

Phone:
 425-285-4000 (in Washington state)
1-888-5-CLARISONIC (1-888-525-2747)

 Fax
425-952-5335

Corporate Address:
Pacific Bioscience Laboratories, Inc.
17275 67^th Court
Redmond, WA 98052
USA
OR
P.O. Box 429
Redmond, WA 98073

Media Inquiries

Contacts:
Laura Bierman, Behrman Communications

E-mail:
[email protected]

Phone:
212-986-7000

Product Registration

Register Online:
Register now

Phone:
1-888-5-CLARISONIC (1-888-525-2747)

Sign Up for Email Updates

Sign up now

Tell Us Your Story

Email us