• Sonic Cleansing Questions

Sonic Cleansing Questions

What is the Clarisonic Sonic Skin Cleansing System?

Clarisonic® is an innovative Sonic Skin Cleansing System consisting of a rechargeable electric handle unit, and removable brush head, which use a sonic frequency of more than 300 movements per second to cleanse the skin. It was developed by a team led by the primary inventor of the Sonicare® toothbrush.

Why is sonic skin cleansing unique?

Clarisonic sonic skin cleansing is the latest innovation in advanced skin care. It's more effective than traditional superficial cleansing, yet gentle on your skin. It not only cleanses the skin, but also helps reduce dry patches, blemishes, and the appearance of fine lines and wrinkles.

What are the benefits of the Clarisonic sonic cleansing?

• 6 times more makeup removal
• Leaves skin feeling and looking younger and smoother
• Cleanses so well that products absorb better
• Gentle enough for twice daily use
• Helps reduce oily areas, dry skin patches and blemishes
• Helps reduce the appearance of visible pores
• Reduces the appearance of fine lines and wrinkles

What are the different sonic skin cleansing models available and the differences between them?

For models and feature comparisons, view our comparison chart.

Which brush heads can I use with my particular model of handle?

All facial brush heads can be used on any model.

What is included in each of the Sonic Skin Cleansing System Kits?

Please refer to the comparison chart.

Has Clarisonic sonic skin cleansing been dermatologist tested?

Yes, and it is being recommended by and used to augment in-office treatments by leading skin care professionals, including dermatologists, cosmetic surgeons and aesthetic consultants.

How is sonic cleansing different from a microdermabrasion product?

Microdermabrasion products abrade the skin and are not meant for daily use. Clarisonic uses sonic oscillation and the skin's natural elasticity to clean gently, deeply and thoroughly, and can be used twice daily.

How do I use the Sonic Skin Cleansing System?

Please refer to the downloadable user guide for instructions.

How often can the Sonic Skin Cleansing System be used?

The Clarisonic Sonic Skin Cleansing System is gentle enough for use twice daily and should be used as part of your daily skin care routine.

What type of cleanser should I use?

Clarisonic cleansers are optimised for use with sonic technology, but you can use any non-abrasive cleanser. 

Can I use the Sonic Skin Cleansing System in the shower or bathtub?

Your Sonic Skin Cleansing System handle is waterproof for use in the shower or bathtub. As with any electrical device, do not use the Clarisonic charging cradle while bathing, or where it can fall or be pulled into a tub or sink. See the appropriate User Guides for more information.

Is the Sonic Skin Cleansing System for use only on the face?

It also effectively cleanses the neck, back, décolleté (upper chest), shoulders, arms and the back of the hands. We also offer the Clarisonic PLUS for Face and Body.

Can it be used on sensitive skin?

Yes, and both sensitive and delicate brush heads are available for more sensitive skin types. If you use another cleanser, test it with the Sonic Skin Cleansing System on your forearm prior to using it on your face. Some cleansers, including those with acids, may irritate your skin when used with the Sonic Skin Cleansing System.^*

^* Consult your skin care professional. Do not use the Sonic Skin Cleansing System with mechanical exfoliants such as microbeads or shells.

Can I use the Sonic Skin Cleansing System if I have acne or if I have other skin conditions?

If you are under a doctor’s care for any skin condition, or if you have or think you may have a skin condition, consult your physician. Do not use the Sonic Skin Cleansing System if you:

• have heightened skin allergies
• have an extreme sunburn
• have open wounds or open lesions
• are taking medication that can cause skin sensitivity^*
• recently had a facial cosmetic procedure^*
• have pustular acne, or serious sensitive-skin disorders and/or infections^*

The Sonic Skin Cleansing System is remarkably gentle for all skin types, including skin affected by complicated conditions.^** Ask your dermatologist why gentle cleansing is so important for the skin of people suffering from seborrheic dermatitis, rosacea and acne.

^* Unless recommended by a skin care professional

^** If you are under a doctor’s care for any skin condition, please consult your physician before using the Sonic Skin Cleansing System.

Can I share brush heads?

It is recommended that you do not share a brush head with another individual. Do not share brushes if you or any other user has any skin conditions.

How do I clean my Sonic Skin Cleansing System?

Once a week, wash the brush head and the handle separately using warm soapy water to remove any residue buildup. The handle is sealed and fully waterproof. Never attempt to open the brush handle for any reason. To dry the brush after use, rub the brush head against a towel for 5-10 seconds while it is powered on. Do not use abrasive cleaners or chemicals to clean any part of the handle or brush head. Do not put any part of the handle in a dishwasher.

Unplug the charging cradle before you clean it. After unplugging the cradle, wipe it with a soft, damp cloth. Do not immerse the cradle in water.

How often should I charge my Sonic Skin Cleansing System?

Refer to the comparison chart for charging intervals. When the charge is low, the brush handle will beep immediately following the brushing cycle to alert you to place it in the cradle for charging.

How often should I replace the brush head?

We recommend replacing your brush head every 3-4 months.

I’ve lost my user guide, how do I reset the T–Timer?

Please refer to the downloadable user guide for instructions.

What are the batteries made of?

Nickel-Metal Hydride (commonly abbreviated as NiMH).

What are the two flashing red lights at the back of the handle after use?

They come on when the unit is turned off during the cleansing cycle, and flash for 30 seconds. They indicate that the unit is in “pause mode”, and that the T-TIMER is paused and will resume when the unit is turned back on. If both the green and orange light (classic only) blink at the end, it means the unit needs to be recharged.