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    CONSUMER REVIEWS

  • Home Our Promise to you

    Our Promise to you


    EXCLUSIVE OFFERS

    Be the first to hear about the latest Clarisonic products, exclusive online offers, skincare tips and news. By signing up to the Clarisonic newsletter, you can keep up-to-date with all things Clarisonic. 

     

    Sign up to our newsletter today

     

     

    90 DAY MONEY BACK GUARANTEE* 

    We offer a 90-day, money back guarantee on our sonic cleansing systems and on our sonic Infusion systems. If you purchased your Clarisonic from clarisonic.co.uk and you are dissatisfied for any reason, please call Customer Care at 0800 028 6874 to make arrangements for the return.

     

    Clarisonic believes very strongly in product quality. Every Clarisonic unit is subjected to rigorous inspection and test procedures to ensure it meets our specifications. Defective product is extremely rare. We do however examine returned products to help us identify product and/or process improvements.

     

    PRODUCT WARRANTY**

    Our cleansing and infusion systems come with a warranty covering any manufacturer defect related problems resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. Voltage converters or plug adapters do not guarantee voltage compatibility.

    Following are the warranty terms for each Clarisonic model:

     

    • Clarisonic Mia: 1 year  

    • Clarisonic Mia 2: 2 years  

    • Clarisonic Classic: 2 years  

    • Clarisonic PLUS: 2 years  

    • Clarisonic Aria: 2 years  

    • Clarisonic Opal: 2 years  

    • Clarisonic PRO: 3 years  


    Find out more about our product warranty here

     

    FREE DELIVERY

    We believe that delivery is an integral part of our premium service offering. Therefore we offer free delivery on all orders. No minimum spend.

    Shop Now

     

     

    DEDICATED CLARISONIC CUSTOMER CARE

    If you have any questions regarding the use of your Clarisonic, or for any order related queries, our dedicated Customer Care team are here to help.

     

    Telephone:

    0800 028 6874

    Anytime from 8am to 6pm, Monday- Friday.

     

    Email:

    [email protected]

     

    Mail:

    Customer Care Team

    L’Oreal

    Sentinel Drive

    Sherwood Business Park

    Nottingham

    NG15 0DF

     

     

    SECURE PAYMENT

    Clarisonic allows you to pay for your order using secure payment methods.
    Online payment by credit/debit card:

     

    You can pay for your order using the following cards: Visa, MasterCard, Maestro and American Express.


    Your card details are encrypted (3D Secure method) to ensure maximum security.


    The time between the validation of your order on www.clarisonic.co.uk and your account being debited is immediate for Maestro, and 7 days for payments by Visa, MasterCard or American Express.

    For further information concerning payment, please contact Clarisonic Customer Care by e-mail: [email protected] or by telephone 0800 028 6874.

     

     

     

    *90 day money-back guarantee applies to the following Clarisonic products: Mia, Mia 2, Classic, Aria, Opal, Plus and Pro.  For a refund for purchases on www.clarisonic.co.uk, email [email protected] within 90 days of receipt to give notice of return. Valid for UK residents. For a refund for purchases made on www.clarisonic.co.uk or in approved retail stores, keep product and sales receipt for refund. 1 90 day money-back refund available per person per household. Click here for full T&Cs. 

     

    **Clarisonic guarantees the following products against defects in materials and workmanship arising from normal use for the time periods as stated: Mia (1 year), Mia 2 (2 years), Classic (2 years), Plus (2 years), Aria (2 years), Opal (2 years), Pro (3 years).  If there is a defect covered by the guarantee Clarisonic will exchange the product with a new equivalent product. Keep product and receipt to claim under guarantee. Click here for full T&Cs. 

     

    *Applies to systems only. For refund on clarisonic.co.uk email [email protected] within 90 days of receipt.Keep receipt and product. UK residents only. 1 refund per person per household. Full Terms and Conditions here.